Privacy Policy

Welcome JANDI users!

At Toss Lab, Inc. (together with its affiliates, “Toss Lab”, “we”, “us”, and/or “our”), keeping your information safe is one of our top priorities. First and foremost, we want to be clear that Toss Lab is not in the business of selling your information. We have developed this privacy policy (the “Privacy Policy”) so that you may easily understand the way in which we use and protect the information that is collected from visitors to the JANDI website (the “Site”) and users of our service JANDI (together with the Site, the “Service(s)”).

The Privacy Policy is open to the public at all times so you may read the full text of the Privacy Policy whenever you need to do so. Any changes to the Privacy Policy will be notified to you to ensure that you understand the details of and reasons for such changes.


Toss Lab will collect your Information to provide the Services to you in a seamless manner.

In order to provide the basic features and other specialized functionalities of the Services pursuant to the Terms of Service by which you are bound by accessing or using the Services, it may be necessary for Toss Lab to collect certain information from you as outlined below (collectively the “Information”).

Personal Information: In order to provide our Service to you, we require and collect certain Personal Information from you, such as your name, telephone number, email address, password, and company name. You may also provide us with additional information, such as your profile photo, in order to fully enjoy some of the features in our Service. In addition, when you use our Services, we automatically collect information on the type of device you use, operating system version, and device-specific identifiers. We may also collect your credit card information, carrier information, promotional code or gift certificate numbers, or other information required for payment processing when you use paid Services.

Non-Identifiable Information: When you interact with Toss Lab through the Services, we receive and store certain personally Non-Identifiable Information. Such information, which is collected passively using various technologies, will not be used to specifically identify you. Toss Lab may store such information itself or such information may be included in databases owned and maintained by Toss Lab affiliates, agents, or service providers. The Services may use Non-Identifiable Information and pool it with other information to track, for example, the total number of users of our Services, the aspects of the Services being used, the domain names of our visitors' Internet service providers, and the like.

Aggregated Information: In an ongoing effort to better understand and serve the users of the Services, Toss Lab often conducts research on its customer demographics, interests, and behavior based on the Personal Information and other Information provided to us. This research may be compiled and analyzed on an aggregate basis, and Toss Lab may share this aggregate data with its affiliates, agents, and business partners. This Aggregated Information does not identify you personally. Toss Lab may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, customers, and other third parties for other lawful purposes.

Cookies: In order to provide you with customized Services, Toss Lab uses Cookies, which are saved on your personal computer (“PC”) and retrieved whenever required for any PC-based Services. Cookies are small text files of information sent to your browser by the website operating server, which are then stored on the hard drive of your PC. When you visit a website, Cookies are accessed by the server to ensure that your preferences are maintained, which helps you be more efficient. Moreover, Cookies tell us how often your visit the website, how you use the website, and what information interests you. In this way, we can provide the Services optimized for your needs. You have an option to enable or disable Cookies. You may configure your browser to accept all Cookies, get a prompt before accepting Cookies, or disable all Cookies. Please bear in mind that you will not be able to access some of the Services requiring a login process if you disable Cookies.

Mobile Analytics: We use mobile analytics software to allow us to better understand the functionality of our application on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.


Your Information will be used by Toss Lab to provide better services.

Your Personal Information may be used to search, register, or notify other users who are on your contact list or who may be your team members. Furthermore, your Information may also be used to give any individual notifications, deal with any inquiries or disputes arising in connection with your use of the Services, send content for paid services, or process payment. In addition, your Information may be used to perform statistical analysis for new customized services, provide event and advertising information, comply with obligations required under applicable laws and regulations, and prevent any improper use of your Information that may cause harm to you in violation of applicable laws or the Terms of Service.


Toss Lab will never disclose your Personal Information to a third party not provided herein, unless consented by you or otherwise required by applicable laws.

We will display your Personal Information on the Services (e.g. profile page) according to the preferences you set in your account. Please consider carefully what information you disclose in connection with the Services, how you select your preferences, and your desired level of privacy. Through certain features of the Services, you may also have the ability to make some of your messages, files, or other information available to third parties or the public. Always remember that when you share any type of information with others, such information may be broadly and quickly disseminated.

Toss Lab may use third parties to perform business-related functions, such as mailing information, hosting servers, providing data center services, maintaining databases, and processing payments. When we use such third parties, we only provide them with the Information that they need to perform their specific function. These companies are authorized to use your Information only as necessary to provide these services to us. Similarly, some Services may be linked to a third-party service including application providers. Toss Lab may provide your Information to such third parties with your consent within the scope necessary for your use of those Services. To view the list of the linked Services you are currently using and the third parties authorized to use the Information, please go to the Settings menu.

Toss Lab may disclose your Personal Information if required to do so by applicable laws or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Toss Lab or third parties, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.


Information is processed and stored on database servers managed by Amazon Web Services (AWS).

Information and other content and communication on the Services are transmitted through, processed in, and stored on database servers managed by AWS that may be located outside of the country in which you reside.


Your Personal Information will be discarded without delay after fulfilling the purpose of collection and use

After fulfilling the purpose of collection and use of your Personal Information to which you have consented, your Personal Information will be placed in a separate database (or a filing cabinet in case of paper records) and retained for a certain period of time stipulated under the applicable laws and regulations before being discarded. Paper records will be either shredded or incinerated, and electronic records will be discarded in an irreversible manner using technical methods. However, records pertaining to improper use of the Services will be retained for a period of one year before being discarded in the manners as set forth above in accordance with Toss Lab’s internal policies to prevent any disputes arising from improper use of the Services. Personal Information retained by Toss Lab as required by the applicable laws is as follows:


You have the choice of not providing your Personal Information to us.

You (or your parent or legal guardian if you are under the applicable legal age) may review or change your Personal Information at any time, and you may also request to withdraw your consent to Toss Lab’s collection and use of your Personal Information or to unregister from the Services.


Exclusions from our Privacy Policy

This Privacy Policy shall not apply to any service feedback or unsolicited information you provide to Toss Lab through the Services or through any other means. This includes, but is not limited to any ideas for new products or services or modifications to existing products or services, and other unsolicited submissions (collectively, “Feedback and Unsolicited Information”). All Feedback and Unsolicited Information shall be deemed to be non-confidential and non-proprietary and Toss Lab shall be permanently free to store, reproduce, use, modify, disclose, distribute, display, create any derivate works from, and commercialize such Feedback and Unsolicited Information without limitation or attribution.


Changes to our Privacy Policy

Toss Lab may from time to time amend this Privacy Policy to, for example, reflect changes to the Services or applicable law. We will post a notice about any Privacy Policy changes, and the updated Privacy Policy will become effective 7 days from the day on which the notice is posted. However, if changes to our Privacy Policy will materially and adversely affect your rights, the updated Privacy Policy will become effective 14 days from the day on which the notice is posted. If you do not agree with the updated Privacy Policy, you may cease using the Services. If you continue to use the Services after the effective date of the updated Privacy Policy, you will be deemed to have agreed to such policy.


Contact Information

Please contact our Personal Information Department for all your complaints, inquiries, comments or requests concerning your information in connection with our Service. We will endeavor to provide you with a timely and satisfactory response.

Personal Information Department:
Customer Service Center
Contact: support@tosslab.com

Date of Announcement: November 10, 2014
Date of Implementation: November 17, 2014